WorkReady Workshops

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The WorkReady workshop program explained

Each of the 3 programs listed below include a range of interactive group-based workshops which focus primarily on developing key employability skills for successful performance in industry.

Our workshops are available to all registered students. Before booking please consider the following information to ensure you book in for workshops which are best suited to your level of industry experience, needs or interests.

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All SydneyTalent workshops are now advertised via the Careers Centre events calendar. Please log in to the Careers Centre using your student unikey and password to view the events calendar and make a booking.

SUMMER HOLIDAY INTENSIVE PROGRAM

3 Day Intensive Program - WorkReady Essentials

The Intensive program is a combined suite of the 5 WorkReady Essentials workshops in 3 days. The course covers a range of essential workplace skills that employers are looking for in the graduates they hire – interpersonal communication skills, teamwork, planning and organisation, networking and presentation, and self awareness for your own longer term life planning. Days 1 and 2 run from 9am-5pm, and Day 3 until midday. You must attend all 3 days of the program and complete all 5 workshops. A certificate is provided at the end of the course

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WorkReady Foundations™

WRF Workshop - Customer Service (3 hours)

This workshop aims to enhance understanding of what it means to create a positive and memorable customer experience, not only so the customers has a great experience but so they keep coming back. At the end of this workshop you will -

Be aware of strategies for building key ingredients to excellent customer service
Make a positive and memorable first impression in person and over the phone
Identify the differences between average and proactive customer service
Be familiar with and have practised active listening skills and effective questioning techniques
Know how to use framing techniques to deliver effective messages
Be aware of strategies for managing challenging situations in customer service

WRF Workshop - Contributing to your team (1.5 hours)

This workshop aims to develop behaviours which are important for understanding and optimising your individual contribution to your team across various contexts. At the end of this workshop you will:

Have a deeper understanding of the type of roles you and others typically prefer to play within a team
Identify different team role types for effective allocation of tasks and identification of possible issues

WRF Workshop – Working in a global community: cultural awareness (2 hours)

This workshop aims to develop strategies and behaviours to transition effectively into Australian corporate culture through increasing awareness of cultural values, beliefs and their impact on our perceptions and interactions with others. At the end of this workshop, you will have enhanced cultural awareness through:

Improving awareness of what leads us to create stereotypes
Learning strategies to minimise stereotyping and biases
Understanding best practice workplace behaviour in the Australian context

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WorkReady Essentials™

We recommend that all SydneyTalent registered students complete WorkReady Essentials^TM, five face-to-face interactive training workshops focusing on the following topics and WorkReady Competencies™:

WorkReady Essentials Core Program

Workshop 1 – Interpersonal communication in the workplace

Workshop 2 – Strategies for Team Effectiveness

Workshop 3 – Planning & organisational skills

Workshop 4 – Making an impact through presentation and networking

Workshop 5 – Self-awareness for lifelong learning

If you are a registered student with SydneyTalent and would like to make a booking for the workshops, click HERE

Participation in these workshops ensures all SydneyTalent registered students develop the practical life and employability skills identified by society and industry as key to success. For SydneyTalent employees who have not had previous exposure to industry, the WorkReady Essentials professional development program covers valuable skills that will place them in good stead for success in their placement. Workshops are offered in a flexible schedule on an ongoing basis throughout the year.

Following their attendance at all five workshops, students will receive a SydneyTalent certificate of completion which can be added to their resumé portfolio. Their completion of this program will give students a competitive edge in industry when being considered for other SydneyTalent placements and also graduate positions.

Workshop objectives and benefits

Workshop 1 – Interpersonal communication in the workplace

This workshop aims to develop students interpersonal communication skills in order to build productive and fruitful working relationships across a range of contexts. At the end of this workshop, they will –

Be aware of their verbal and non verbal behaviours
Know how to actively listen and demonstrate understanding in conversation
Identify communication barriers and use assertive behaviour to resolve issues
Be able to adapt their communication style to a range of contexts
Know how to implement effective interpersonal communication in a work setting

Workshop 2 - Strategies for Team Effectiveness

This workshop aims to help students to understand their own and others preferred ways of working in a team as well as techniques for working together effectively and transitioning through stages of team development. At the end of this workshop they will –

Have a deeper understanding of themselves and their preferred style and behaviour in a team
Be able to identify different team role types for effective allocation of tasks and identification of possible issues
Develop a better understanding of team dynamics, processes and stages of team development
Become more skilled in managing transitions through the development stages

Workshop 3 – Planning & organisational skills

This workshop aims to develop students ability to plan, prioritise and organise their thoughts and actions so that they can be more effective, have greater control over their work, feel less stressed and experience an increased sense of achievement. At the end of this workshop they will –

Be able to more effectively manage their time & priorities
Be able to evaluate and resolve competing priorities, distractions and time wasters
Know how to clearly define the task at hand and break it down into relevant chunks
Be able to generate an effective to do list for capturing daily/weekly responsibilities and tasks

Workshop 4 – Making an impact through presentation and networking

This workshop aims to help students improve the way they manage and present themselves day-to-day in the workplace, so that they can confidently and appropriately brand themselves, send the messages they want and leave a lasting positive impression. At the end of this workshop they will –

Understand the concept of self-marketing and the common features of presentation and networking
Have developed strategies to mitigate the challenges associated with delivery in different contexts
Have learned how to deliver themselves in different settings
Have practised introductory presentation and networking skills
Be aware of how to maximise opportunities for delivery

Workshop 5: Self-awareness for lifelong learning

This workshop aims to build self-awareness and help students to assess, plan, and make decisions about their direction and learning and development so that they can more easily and effectively navigate the working world. At the end of this workshop they will –

Have a greater appreciation of their individual values, motivators, goals and perceptions
Have developed some personal SMART goals for future career and personal development
Have developed new techniques for effective self reflection and planning

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WorkReady Specialist™

Business Writing Skills (3 hours)

This workshop aims to increase your awareness of the principles of effective business communication and provides you with some tools and techniques for you to implement to improve your writing at work.

At the end of this workshop you will:

• Be able to identify and apply principles of business writing in composing and editing pieces such as emails, letters and reports.

• Be aware of tools and techniques to enhance your business writing.

• Be able to differentiate between effective and ineffective examples of business writing in practice

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